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    Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

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It is the quality rather than the quantity that matters.

It is the quality rather than the quantity that matters.

by Lucius Annaeus Seneca Found in: Quality Quotes,
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Language, as symbol, determines much of the nature and quality of our experience.

Language, as symbol, determines much of the nature and quality of our experience.

by Sonia Johnson Found in: Quality Quotes,
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The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes read more

The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes are an extreme example).

by Bryan Miller Found in: Quality Quotes,
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  13  /  20  

Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. read more

Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. When you compromise, you become a commodity and then you die.

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Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear read more

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear in the next county. Some find strength in eloquence, some in judgment, some in courage.

by John W. Gardner Found in: Quality Quotes,
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  14  /  14  

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I read more

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I call the ready-aim-aim-aim-aim syndrome. You must be willing to fire.

by Philip Crosby Found in: Quality Quotes,
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The qualities of a great man are vision, integrity, courage, understanding, the power of articulation, and profundity of character.

The qualities of a great man are vision, integrity, courage, understanding, the power of articulation, and profundity of character.

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  18  /  18  

The quality of life is more important than life itself

The quality of life is more important than life itself

by Alexis Carrel Found in: Quality Quotes,
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The best is the cheapest.

The best is the cheapest.

by Benjamin Franklin Found in: Quality Quotes,
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