Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes read more

The quality of food is in inverse proportion to a dining room's altitude, especially atop bank and hotel buildings (airplanes are an extreme example).

It is easier to confess a defect than to claim a quality.

It is easier to confess a defect than to claim a quality.

Endurance is the crowning quality, And patience all the passion of great hearts

Endurance is the crowning quality, And patience all the passion of great hearts

To affect the quality of the day, that is the highest of the arts.

To affect the quality of the day, that is the highest of the arts.

The bitterness of poor quality remains long after low pricing is forgotten!

The bitterness of poor quality remains long after low pricing is forgotten!

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field read more

The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

A country can be judged by the quality of its proverbs.

A country can be judged by the quality of its proverbs.