I think there is only one quality worse than hardness of heart, and that is softness of head.

I think there is only one quality worse than hardness of heart, and that is softness of head.

Associate yourself with people of good quality, for it is better to be alone than in bad company.

Associate yourself with people of good quality, for it is better to be alone than in bad company.

The trouble with the public is that there is too much of it; what we need in public is less read more

The trouble with the public is that there is too much of it; what we need in public is less quantity and more quality.

Endurance is the crowning quality, And patience all the passion of great hearts

Endurance is the crowning quality, And patience all the passion of great hearts

Nothing endures but personal qualities.

Nothing endures but personal qualities.

Quality means doing it right when no one is looking.

Quality means doing it right when no one is looking.

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its read more

The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim.

To affect the quality of the day, that is the highest of the arts.

To affect the quality of the day, that is the highest of the arts.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.