John Arnold

We handle about 5,000 cases a year, and the average is about 50 percent. That's up from 2003, when health read more

We handle about 5,000 cases a year, and the average is about 50 percent. That's up from 2003, when health care was the main issue in about 45 or 46 percent of our cases.

As we have grown, my attention has turned more to dogs.

As we have grown, my attention has turned more to dogs.

I can't characterize the recess, but a recess in collective bargaining is not rare and is often called for various read more

I can't characterize the recess, but a recess in collective bargaining is not rare and is often called for various reasons.

It was the perfect opportunity.

It was the perfect opportunity.

We are getting dozens of calls a day asking for details about the Medicare prescription-drug coverage.

We are getting dozens of calls a day asking for details about the Medicare prescription-drug coverage.