Jon Arnold

The Skype team's thinking is they don't need help. They've got the best product and the market will come to read more

The Skype team's thinking is they don't need help. They've got the best product and the market will come to them.

I can't tell you overall how we stand. Based on the information we receive, we'll build contingency plans off that.

I can't tell you overall how we stand. Based on the information we receive, we'll build contingency plans off that.

My advice is wait for the [industry] reports and strike up a dialogue with your utility at the local level.

My advice is wait for the [industry] reports and strike up a dialogue with your utility at the local level.

If you don't have any attacks, it's easy to let the program slip.

If you don't have any attacks, it's easy to let the program slip.

In a lot of cases, you can't make the assumption that mom and pops are going to be the problem, read more

In a lot of cases, you can't make the assumption that mom and pops are going to be the problem, because the larger companies tend to have a lot of automation.