Diane Archer

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order read more

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order to pay their electric.

Lent is a time of prayer, but not for gloomy faces. Some people choose to give things up, but that's read more

Lent is a time of prayer, but not for gloomy faces. Some people choose to give things up, but that's a matter of personal piety. Many parishioners choose to add something, like prayer or extra worship services, or take on a cause.

We definitely tell them it's an option, and it can be a lower-cost option than Part D.

We definitely tell them it's an option, and it can be a lower-cost option than Part D.

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling read more

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

[Yet many people have found the book difficult to understand.] We're hearing from a lot of people who can't get read more

[Yet many people have found the book difficult to understand.] We're hearing from a lot of people who can't get through the handbook, ... They say they can't find out what they need to know. It's a little dense.