Diane Archer

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling read more

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

Two lousy choices is no better than seven lousy choices.

Two lousy choices is no better than seven lousy choices.

The first thing people need to know is that they do not have to make any changes if they are read more

The first thing people need to know is that they do not have to make any changes if they are happy with their health care plan today.

We definitely tell them it's an option, and it can be a lower-cost option than Part D.

We definitely tell them it's an option, and it can be a lower-cost option than Part D.

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order read more

[Some callers] aren't paying their electric (bill) in order to get their medicine, ... aren't getting their medicine in order to pay their electric.