Maxioms by Peter F. Drucker
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Unless commitment is made, there are only promises and hopes; but no plans.
Unless commitment is made, there are only promises and hopes; but no plans.
Mentor: Someone whose hindsight can become your foresight
Mentor: Someone whose hindsight can become your foresight
So much of what we call management consists in making it difficult for people to work
So much of what we call management consists in making it difficult for people to work
Efficiency is doing better what is already being done.
Efficiency is doing better what is already being done.
