Eric Arnum

These firms are still in foot-in-the-door mode. They aren't getting entire companies to outsource: They're getting divisions and bits and read more

These firms are still in foot-in-the-door mode. They aren't getting entire companies to outsource: They're getting divisions and bits and pieces.

[Right now], if I want an encrypted e-mail service, I'll go to an encrypted e-mail company. It's not my first read more

[Right now], if I want an encrypted e-mail service, I'll go to an encrypted e-mail company. It's not my first thought to go to the post office for that kind of service,

People have learned the tricks,

People have learned the tricks,

The future of junk e-mail is that you need a receptive audience,

The future of junk e-mail is that you need a receptive audience,

They seem to be opening a crack for Microsoft on the desktop, a crack that Microsoft could well take advantage read more

They seem to be opening a crack for Microsoft on the desktop, a crack that Microsoft could well take advantage of.