Jay Allen

WE PROVIDED SOME GUIDANCE for them.

WE PROVIDED SOME GUIDANCE for them.

The company has grown to appreciate — including our board — just how important the external and internal reputation of read more

The company has grown to appreciate — including our board — just how important the external and internal reputation of Wal-Mart is.

There have been talks for 12 years.

There have been talks for 12 years.

I have a respect for the people [American Indians], but I have a right to do what I'm doing.

I have a respect for the people [American Indians], but I have a right to do what I'm doing.

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only read more

Intentionally, we over-react to customers. That's why we've been so successful. If a customer tells us something, we not only react to it, but over-react to it. In this case, over-reacting was wrong.