Jon Allen

We're continuing with the conversion process and, beginning the end of this month, recipients will begin using new cards and read more

We're continuing with the conversion process and, beginning the end of this month, recipients will begin using new cards and taxpayers will save.

We'll try to recoup whatever it costs.

We'll try to recoup whatever it costs.

We know how important this is to the individual and we're trying to work with them.

We know how important this is to the individual and we're trying to work with them.

What we're trying to avoid is someone who can't afford a $20 co-pay from leaving a pharmacy without getting their read more

What we're trying to avoid is someone who can't afford a $20 co-pay from leaving a pharmacy without getting their medicine.

We are aware of the situation and are in contact with the vendor to remedy the situation during this time read more

We are aware of the situation and are in contact with the vendor to remedy the situation during this time of high caller volume. Based on past experience of implementing this system in other states, the clients that opt out of the automated phone system was much lower.