Jon Allen

What we're trying to avoid is someone who can't afford a $20 co-pay from leaving a pharmacy without getting their read more

What we're trying to avoid is someone who can't afford a $20 co-pay from leaving a pharmacy without getting their medicine.

At a time when eligibility and services are being reduced in order to save money, an expansion of services for read more

At a time when eligibility and services are being reduced in order to save money, an expansion of services for people who aren't eligible for the program is not under consideration.

She just doesn't do anything halfway. Everything she does is the right way and to the tee.

She just doesn't do anything halfway. Everything she does is the right way and to the tee.

We know how important this is to the individual and we're trying to work with them.

We know how important this is to the individual and we're trying to work with them.

We are aware of the situation and are in contact with the vendor to remedy the situation during this time read more

We are aware of the situation and are in contact with the vendor to remedy the situation during this time of high caller volume. Based on past experience of implementing this system in other states, the clients that opt out of the automated phone system was much lower.