The goalkeeper thought Tony was going to shoot, and he stayed on his line. He passed instead, which gave me read more

The goalkeeper thought Tony was going to shoot, and he stayed on his line. He passed instead, which gave me a pretty easy shot. I got it in, which was huge for us. We really needed to win this game.

We realized that as a system we could handle those cases … in a family-centered way.

We realized that as a system we could handle those cases … in a family-centered way.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

We're happy to support organizations like the YMCA that support great programs in the communities that we serve.

We're happy to support organizations like the YMCA that support great programs in the communities that we serve.

If you are searching for the Holocaust, you will find the real Holocaust in Palestine.

If you are searching for the Holocaust, you will find the real Holocaust in Palestine.

There's a real trickle down effect when there isn't much snow. Resorts, restaurants, ski shops - we're all impacted.

There's a real trickle down effect when there isn't much snow. Resorts, restaurants, ski shops - we're all impacted.

True heroism is remarkably sober, very undramatic. It is not the urge to surpass all others at whatever cost, but read more

True heroism is remarkably sober, very undramatic. It is not the urge to surpass all others at whatever cost, but the urge to serve others at whatever cost.

I haven't seen this many people since I played bar mitzvahs years ago.

I haven't seen this many people since I played bar mitzvahs years ago.

I think it really just helps out our team because you have one person in there the whole time, so read more

I think it really just helps out our team because you have one person in there the whole time, so you have that constant defense on the back row. Even if it was anybody else in the position, just having that constant back-row person has helped.