An elephant wasn't sitting on my chest, so I couldn't be having a heart attack. I'm very glad to be read more

An elephant wasn't sitting on my chest, so I couldn't be having a heart attack. I'm very glad to be here today, because a couple years ago it wasn't a sure thing.

Television networks don't deliver the audiences that they did a year ago or five years ago and yet (ad) prices read more

Television networks don't deliver the audiences that they did a year ago or five years ago and yet (ad) prices continue to go up.

He'll have to declare conflicts on county business. But he doesn't have to resign his post on council.

He'll have to declare conflicts on county business. But he doesn't have to resign his post on council.

They played really well. We didn't execute very well. I thought we tackled poorly and we coughed the ball up read more

They played really well. We didn't execute very well. I thought we tackled poorly and we coughed the ball up a couple times.

At the heart of this all is Andy - was Andy. That's what she loved, helping people one at a read more

At the heart of this all is Andy - was Andy. That's what she loved, helping people one at a time.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

I'm like that penny in your pocket. I just keep coming back.

I'm like that penny in your pocket. I just keep coming back.

the only reason the House hasn't done even more damage is that the Senate often sands down the most noxious read more

the only reason the House hasn't done even more damage is that the Senate often sands down the most noxious ideas, making the bills merely bad, not disastrous.

It was a bull moose, walking right through town. I had been to Alaska before, and I've seen moose, but read more

It was a bull moose, walking right through town. I had been to Alaska before, and I've seen moose, but that was a hell of a deal. That's not something you see on your average recruiting trip.