Look in the mirror. The face that pins you with its double gaze reveals a chastening secret.

Look in the mirror. The face that pins you with its double gaze reveals a chastening secret.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

We took our time to examine all the alternatives. We tried to make the best deal we could.

We took our time to examine all the alternatives. We tried to make the best deal we could.

The music is great and it's a great political satire.

The music is great and it's a great political satire.

That is one of the highest shot totals we have had ever. We were shooting all our shots high early read more

That is one of the highest shot totals we have had ever. We were shooting all our shots high early in the game. We needed to be shooting low on the goal. Once we started doing that, things turned around a little. Their goalie did a real good job.

He is doing and accomplishing a lot of things that haven't been done in his family before. Everything he does read more

He is doing and accomplishing a lot of things that haven't been done in his family before. Everything he does is an obstacle.

The situation in Abidjan is very similar to the one we had yesterday. There's a crowd of Young Patriots outside read more

The situation in Abidjan is very similar to the one we had yesterday. There's a crowd of Young Patriots outside the U.N. building as we speak, and it's a growing crowd. We had an attack on a U.N. convoy this morning shortly before 7 a.m.

Nobody is being allowed to enter the area. People are being stopped in a 10- kilometer radius.

Nobody is being allowed to enter the area. People are being stopped in a 10- kilometer radius.

People in the community who served on our advisory panel about the project told us they wanted the station to read more

People in the community who served on our advisory panel about the project told us they wanted the station to have a sense of place, an identity as a destination, and that's what these signs are designed to do.