Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of read more

Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of red buttons is useful. But it's much more useful to have your customers creating those buttons beside you.

Internet sites themselves are becoming incredibly sophisticated and complex, and every company is under intense pressure to move as fast read more

Internet sites themselves are becoming incredibly sophisticated and complex, and every company is under intense pressure to move as fast as possible to address increasing competitive challenges,

Juliet: We've never got friendly. I just wanted to say I hope that can change. I'm nice, I really am, read more

Juliet: We've never got friendly. I just wanted to say I hope that can change. I'm nice, I really am, apart from my terrible taste in pie. And it would be great if we could be friends.

The consumer is in pretty good shape. The American consumer hangs in through thick and thin, and now there are read more

The consumer is in pretty good shape. The American consumer hangs in through thick and thin, and now there are lots of positives.

I was just trying to keep the inning going so we could have a chance. We did a poor job read more

I was just trying to keep the inning going so we could have a chance. We did a poor job early in the game but were able to come on late.

I spend a lot of time writing in New York.

I spend a lot of time writing in New York.

It's such a complex little show. Watching the second season, the writing deepened, the performance deepened, our interactions deepened. It read more

It's such a complex little show. Watching the second season, the writing deepened, the performance deepened, our interactions deepened. It was fun to get another whack at it, and we all know what we're doing a little bit more this time.

We knew we were missing some tackles. This means we're going to make sure we send more people to the read more

We knew we were missing some tackles. This means we're going to make sure we send more people to the ball. That's what we'll need this week.

It was like the last 15 minutes of the Syracuse game. We played hard and we got into each other.

It was like the last 15 minutes of the Syracuse game. We played hard and we got into each other.