Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of read more

Going out and doing focus groups to find out that your customer wants blue buttons on the screen instead of red buttons is useful. But it's much more useful to have your customers creating those buttons beside you.

He'll reach up and take one of those big old floppy ears and he'll say, 'I can't hear you,' and read more

He'll reach up and take one of those big old floppy ears and he'll say, 'I can't hear you,' and they'll start that all over again.

Mia: I'll just be hanging round the mistletoe, hoping to be kissed.

Mia: I'll just be hanging round the mistletoe, hoping to be kissed.

He was real rebellious the first half of the season. He didn't want to listen to us. He had his read more

He was real rebellious the first half of the season. He didn't want to listen to us. He had his own game plan. Then we'd get back and break down videos and ask him, 'Is this you, or is this somebody else?' He really matured in January. I think he finally got tired of us beating on him.

Joe understands team. Basketball is not about having the five best players. It's about having five players that play the read more

Joe understands team. Basketball is not about having the five best players. It's about having five players that play the best together. It's a puzzle.

Her hair tells us she is Marlene Dietrich meets maverick. She's a woman who carries red hair beautifully because she's read more

Her hair tells us she is Marlene Dietrich meets maverick. She's a woman who carries red hair beautifully because she's bold in character, especially with that rocker-red. Her bedroom eyes give us a come-hither kind of look. But ... she wants you to know just when you have her figured out, she's gonna fool you!

There is no preordained system of ranking of particular activities. Applications are weighed in total, and we don't privilege any read more

There is no preordained system of ranking of particular activities. Applications are weighed in total, and we don't privilege any one organization.

Steve eats, sleeps, breathes the facts of the case. I was just glad to see him back in the courtroom.

Steve eats, sleeps, breathes the facts of the case. I was just glad to see him back in the courtroom.

The deputy auditor has done a great job, but it's difficult to get things done without him around.

The deputy auditor has done a great job, but it's difficult to get things done without him around.