The point is that when they talk about quality of health care, patients mean something entirely different than experts do. read more

The point is that when they talk about quality of health care, patients mean something entirely different than experts do. They're not talking about numbers or outcomes but about their own human experience, which is a combination of cost, paperwork and what I'll call the hassle factor, the impersonal nature of the care.

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling read more

The biggest problem for most people is affording the health care they need, even with Medicare, ... People are telling us they can't afford to get the care they need, because Medicare supplemental policies are too expensive, medications are too expensive, and they are having trouble with special needs if they are in HMOs.

Emancipate yourselves from mental slavery, none but ourselves can free our minds!

Emancipate yourselves from mental slavery, none but ourselves can free our minds!

I personally am waiting to celebrate. I have my fingers crossed. Sharon was one of our biggest enemies.

I personally am waiting to celebrate. I have my fingers crossed. Sharon was one of our biggest enemies.

The Clinton Administration has seemed to put more concern on scoring political points than advancing serious reform.

The Clinton Administration has seemed to put more concern on scoring political points than advancing serious reform.

Money will say more in one moment than the most eloquent lover can in years.

Money will say more in one moment than the most eloquent lover can in years.

I think there are perhaps four playwrights of the 20th century that we could not have done without: Chekhov, Pirandello, read more

I think there are perhaps four playwrights of the 20th century that we could not have done without: Chekhov, Pirandello, Brecht and Beckett. If you've got those four, you've got the century covered.

We knew we had 90 minutes to find a goal but the first half was too hectic and we were read more

We knew we had 90 minutes to find a goal but the first half was too hectic and we were too nervous,

I started just trying to make pars off the 10th hole because it was so windy. I was putting it read more

I started just trying to make pars off the 10th hole because it was so windy. I was putting it pretty well,