For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

Those who stand for nothing fall for anything.

Those who stand for nothing fall for anything.

Manhattan Associates' solutions have enabled us to transition our distribution operation from a warehouse that stored $4 million of goods read more

Manhattan Associates' solutions have enabled us to transition our distribution operation from a warehouse that stored $4 million of goods to a true distribution center that manages just over $1 million of goods at any given time. Our products are now where they should be--within reach of our customers.

This is an escalation that we have been expecting, ... The government of Iraq is determined to confront the enemies.

This is an escalation that we have been expecting, ... The government of Iraq is determined to confront the enemies.

I didn't feel the electricity today. I didn't see the spark in the team's eyes.

I didn't feel the electricity today. I didn't see the spark in the team's eyes.

They have been invaluable in the development of the team, in every aspect.

They have been invaluable in the development of the team, in every aspect.

I like cliffhangers, with the hero in trouble at the end. I used to go on real bendersI don't do read more

I like cliffhangers, with the hero in trouble at the end. I used to go on real bendersI don't do that anymore. But when you go on bender you never know what's going to happen.

I don't know the truth, ... I want to hear it from her lips.

I don't know the truth, ... I want to hear it from her lips.

That's when Mike asked if I'd throw. I've been under the weather, but then I thought I'd better help him read more

That's when Mike asked if I'd throw. I've been under the weather, but then I thought I'd better help him out. He knows he has to prove himself.