For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (linear time code) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

I want to serve for three reasons. I'm tough on crime, I apply civil law in a fair and predictable read more

I want to serve for three reasons. I'm tough on crime, I apply civil law in a fair and predictable manner and I will protect your constitutional rights.

We don't know why the numbers are up. There hasn't been any apparent growth in the county, yet some of read more

We don't know why the numbers are up. There hasn't been any apparent growth in the county, yet some of the enrollment figures have grown and we aren't sure why.

It's a workable document from which good things can flow.

It's a workable document from which good things can flow.

Iran's defiance of the international ban on executing child offenders is a growing concern and calls into question its willingness read more

Iran's defiance of the international ban on executing child offenders is a growing concern and calls into question its willingness to abide by international human rights standards,

The job of mayor and Governor is becoming more and more like the job of university president, which I used read more

The job of mayor and Governor is becoming more and more like the job of university president, which I used to be; it looks like you are in charge, but you are not.

But most of the Gentiles were ignorant.

But most of the Gentiles were ignorant.

The Dutch are a great team,

The Dutch are a great team,

I think we'd played three pretty good games in a row. Everyone's going to have a bad game, and I read more

I think we'd played three pretty good games in a row. Everyone's going to have a bad game, and I thought we might have one after how well we played against Pilot Rock. But at least it was now and not next week.