As an editor, I've always known that memoirs are selective truth. I don't know that I've ever known anybody who read more

As an editor, I've always known that memoirs are selective truth. I don't know that I've ever known anybody who created things, made them up, so much as I know that people edit their memories. We all do this.

If that child is a message in a bottle, ... it has just washed up on shore.

If that child is a message in a bottle, ... it has just washed up on shore.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

We have a different team this year. Everyone is better. They all played travel ball during the summer.

We have a different team this year. Everyone is better. They all played travel ball during the summer.

They're always a rough and tumble, blue-collar team.

They're always a rough and tumble, blue-collar team.

I'm just extremely happy to win the championship with the second quickest car,

I'm just extremely happy to win the championship with the second quickest car,

Many a young lady does not realize just how strong her love for a young man is until he fails read more

Many a young lady does not realize just how strong her love for a young man is until he fails to pass the approval test with her parents.

Teams (like Minnesota) that aren't playing for anything are always dangerous because they play loose. You always want to jump read more

Teams (like Minnesota) that aren't playing for anything are always dangerous because they play loose. You always want to jump on teams like that and not give them a chance. We knew we had to put the heat on them quick.

I think a very bad time for the arts. I think we're in a tough time in our culture.

I think a very bad time for the arts. I think we're in a tough time in our culture.