For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.
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I think the district is as wide open as it's ever been. Everybody has tapes on each other, so there's read more
I think the district is as wide open as it's ever been. Everybody has tapes on each other, so there's not much mystery. It will be a matter of who out-executes whom.
Personally, one of the down sides of founding a company is that there is always too much work to do, read more
Personally, one of the down sides of founding a company is that there is always too much work to do, and sadly I find I don't have much time to code any more.
I still think this situation could have been handled better and I still think there should have been more of read more
I still think this situation could have been handled better and I still think there should have been more of a heads up for students. We should have received a megamod in the summer about this, and in the beginning of the summer.
The downfall of the Dracula of the century is a day of happiness for every Palestinian and every Muslim.
The downfall of the Dracula of the century is a day of happiness for every Palestinian and every Muslim.
Our goal for fiscal 1998 is to continue to reduce Apple's break-even point through a combination of further expense reductions read more
Our goal for fiscal 1998 is to continue to reduce Apple's break-even point through a combination of further expense reductions and gross margin improvements,
We took all the classes and the shots required by the Red Cross, and they flew us to Mississippi on read more
We took all the classes and the shots required by the Red Cross, and they flew us to Mississippi on Nov. 21. I also volunteered for the Red Hat Society, because I'm a member of that group.
Russia wants to win global clout by acting as a mediator amid growing tensions between the West and the Islamic read more
Russia wants to win global clout by acting as a mediator amid growing tensions between the West and the Islamic world.
I think we're doing exactly what the City Council has asked us to do.
I think we're doing exactly what the City Council has asked us to do.
It's not that we don't have good guys. It's the inexperience just because we don't know what to expect. There's read more
It's not that we don't have good guys. It's the inexperience just because we don't know what to expect. There's a whole lot of sophomores who have no idea what they're in store for.
