I think it's here to stay, but there are problems to be ironed out.

I think it's here to stay, but there are problems to be ironed out.

There is nothing politer than this. It's literally a camera looking at people -- a radio that sees things -- read more

There is nothing politer than this. It's literally a camera looking at people -- a radio that sees things -- but it's completely private. You see a white ghost. There is nothing that gives any indication of race or sex, so there is no racial profiling.

I think many experiences are bound to be failures, and sometimes I regret them before they even happen.

I think many experiences are bound to be failures, and sometimes I regret them before they even happen.

He understands that the process is delicate one with equal chances of falling flat and moving forward. So he is read more

He understands that the process is delicate one with equal chances of falling flat and moving forward. So he is keeping his options open to wash his hands off, if the need arises.

Cases like this hopefully will clarify what copyright is all about. Copyright doesn't protect ideas, and copyright doesn't protect facts. read more

Cases like this hopefully will clarify what copyright is all about. Copyright doesn't protect ideas, and copyright doesn't protect facts. . . . A number of people can write novels based on the same idea and still have freedom of expression.

You see someone on the street, and essentially what you notice about them is the flaw.

You see someone on the street, and essentially what you notice about them is the flaw.

The Dick, Jane, and Spot primers have gone to that bookshelf in the sky. I have, in some ways, a read more

The Dick, Jane, and Spot primers have gone to that bookshelf in the sky. I have, in some ways, a tender feeling toward them, so I think it's for the best.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

I'm really psyched for O.A.R. They'll certainly be a hell of a lot better than Sonic Youth.

I'm really psyched for O.A.R. They'll certainly be a hell of a lot better than Sonic Youth.