A miniature like this would have been a love token. The braid of hair has a great deal of intimacy read more

A miniature like this would have been a love token. The braid of hair has a great deal of intimacy and personal significance for whomever would have owned this miniature.

I'm really happy with the set-up (of the car). We worked on different aspects in each session. I hope it read more

I'm really happy with the set-up (of the car). We worked on different aspects in each session. I hope it will be a clean race.

He's going to be a Major League pitcher -- we caught lightning in a bottle when we acquired this guy.

He's going to be a Major League pitcher -- we caught lightning in a bottle when we acquired this guy.

But the practice began at Maple Creek, and historically we had the greatest number of parents stay overnight at that read more

But the practice began at Maple Creek, and historically we had the greatest number of parents stay overnight at that school.

Everybody in this room cares about kids and nobody wants to trash the Constitution.

Everybody in this room cares about kids and nobody wants to trash the Constitution.

It helps keep those areas open for future use.

It helps keep those areas open for future use.

We're back to 10 percent.

We're back to 10 percent.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

You can't play better than that,

You can't play better than that,