I'm finding that people think it's a choice, for me to have Woody. He's my best buddy, I'm never lonely, read more

I'm finding that people think it's a choice, for me to have Woody. He's my best buddy, I'm never lonely, and he really helps me.

He's been pretty consistent. He's pitched good every game. That's one thing we've been trying to find consistency.

He's been pretty consistent. He's pitched good every game. That's one thing we've been trying to find consistency.

For them to begin to see [the agency] as a more positive presence in the communities - that's huge progress. read more

For them to begin to see [the agency] as a more positive presence in the communities - that's huge progress. We sit now right on the cusp of losing that if we're not careful.

I told them, in that situation you can't think about making or missing. You've just got to attack the rim.

I told them, in that situation you can't think about making or missing. You've just got to attack the rim.

Clapton asked my brother to play on his record. I thought that was the most wonderful thing in the world.

Clapton asked my brother to play on his record. I thought that was the most wonderful thing in the world.

We knew the way they (Cougars) played, they were going to let us back in the game. We just kept read more

We knew the way they (Cougars) played, they were going to let us back in the game. We just kept battling. We never lost our confidence.

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to read more

Organizations would do well to build decision trees and develop workflow processes to handle probable escalations or situations likely to occur based on previous customer interactions.

I was allowed to ring the bell for five minutes until everyone was in assembly. It was the beginning of read more

I was allowed to ring the bell for five minutes until everyone was in assembly. It was the beginning of power.

It's not over. These kids believe in each other.

It's not over. These kids believe in each other.