For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

They do all the hard work. They distribute the ball perfectly, which they did (against Gaither), getting the ball to read more

They do all the hard work. They distribute the ball perfectly, which they did (against Gaither), getting the ball to the outside to set up Mike's goals. And they pick up on defense too. ... They are the ultimate team players and they make our team click.

I don't really care how I am remembered as long as I bring happiness and joy to people.

I don't really care how I am remembered as long as I bring happiness and joy to people.

It's actually fairly critical that we have a definitive time frame, because as we move into the Christmas season, a read more

It's actually fairly critical that we have a definitive time frame, because as we move into the Christmas season, a number of hotels have reservations and bookings. It may become more challenging for us to find accommodations,

It's no secret, we took a lot of sh-- for Ang Lee's 'Hulk,' for all the wrong reasons,

It's no secret, we took a lot of sh-- for Ang Lee's 'Hulk,' for all the wrong reasons,

Storytelling, writing, and song writing are so connected.

Storytelling, writing, and song writing are so connected.

It was a little early, we weren't quite ready yet and all of our funding wasn't there. But we felt, read more

It was a little early, we weren't quite ready yet and all of our funding wasn't there. But we felt, and still feel, that it was the right thing to do.

There have not been any big blips in inflation (so far this year).

There have not been any big blips in inflation (so far this year).

Fashion design isn't just art for art's sake. You must be able to take it to the consumer.

Fashion design isn't just art for art's sake. You must be able to take it to the consumer.