For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

The type of fig leaf which each culture employs to cover its social taboos offers a twofold description of its read more

The type of fig leaf which each culture employs to cover its social taboos offers a twofold description of its morality. It reveals that certain unacknowledged behavior exists and it suggests the form that such behavior takes.

This jury issue is certainly going to be a very significant part of the appeal.

This jury issue is certainly going to be a very significant part of the appeal.

Ageism is the most pervasive form of prejudice in Britain today,

Ageism is the most pervasive form of prejudice in Britain today,

Right after Jen [Jennifer McNamara] got hurt and we came back and won the tournament [Ryan Kickoff Classic], that was read more

Right after Jen [Jennifer McNamara] got hurt and we came back and won the tournament [Ryan Kickoff Classic], that was amazing. That showed us that we can win if we play as a team, no matter who's out there on the court. We've really switched people around — everybody plays everywhere at different times. We've just been able to really pull together as a team because we have a common goal.

I thought they might enjoy that.

I thought they might enjoy that.

They have done remarkably well, and they are all very talented. That's just so impressive that they are so young read more

They have done remarkably well, and they are all very talented. That's just so impressive that they are so young and they are doing these things.

After that first goal, they came pretty quick. We just had some trouble getting going, but once we did, we read more

After that first goal, they came pretty quick. We just had some trouble getting going, but once we did, we played well.

This doesn't mean that it will remain so strong in the next couple of quarters, but the Federal Reserve cannot read more

This doesn't mean that it will remain so strong in the next couple of quarters, but the Federal Reserve cannot sit down and look and wait, because whatever they do today, it takes effect in six to 12 months.