He and I had an office so tiny that an inch smaller and it would have been adultery.

He and I had an office so tiny that an inch smaller and it would have been adultery.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

High achievement always takes place in the framework of high expectation.

High achievement always takes place in the framework of high expectation.

And ours is a business that requires discipline and focus.

And ours is a business that requires discipline and focus.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will read more

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

There is no way of keeping profits up but by keeping wages down.

There is no way of keeping profits up but by keeping wages down.

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is read more

A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.

I always said that mega-mergers were for megalomaniacs.

I always said that mega-mergers were for megalomaniacs.

Talk of nothing but business, and dispatch that business quickly.

Talk of nothing but business, and dispatch that business quickly.