Tom Peters ( 3 of 3 )
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
The simple act of paying positive attention to people has a great deal to do with productivity.
The simple act of paying positive attention to people has a great deal to do with productivity.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
