Utility is our national shibboleth: the savior of the American businessman is fact and his uterine half-brother, statistics.

Utility is our national shibboleth: the savior of the American businessman is fact and his uterine half-brother, statistics.

If you're not serving the customer, you'd better be serving someone who is.

If you're not serving the customer, you'd better be serving someone who is.

This is a test. It is only a test. Had it been an actual job, you would have received raises, read more

This is a test. It is only a test. Had it been an actual job, you would have received raises, promotions, and other signs of appreciation.

Capitalism needs to function like a game of tug-of-war. Two opposing sides need to continually struggle for dominance, but at read more

Capitalism needs to function like a game of tug-of-war. Two opposing sides need to continually struggle for dominance, but at no time can either side be permitted to walk away with the rope.

The manager with the in basket problem does not yet understand that he must discipline himself to take care of read more

The manager with the in basket problem does not yet understand that he must discipline himself to take care of activities that fail to excite him.

The politicians don't just want your money. They want your soul. They want you to be worn down by taxes read more

The politicians don't just want your money. They want your soul. They want you to be worn down by taxes until you are dependent and helpless. When you subsidize poverty and failure, you get more of both.

It is only when the rich are sick that they fully feel the impotence of wealth.

It is only when the rich are sick that they fully feel the impotence of wealth.

The creditor hath a better memory than the debtor.

The creditor hath a better memory than the debtor.

The worst crime against working people is a company which fails to operate at a profit.

The worst crime against working people is a company which fails to operate at a profit.