Goodwill is the one and only asset that competition cannot undersell or destroy.

Goodwill is the one and only asset that competition cannot undersell or destroy.

If you're not a white male, consider sales seriously. Most employers, regardless of how sexist or racist they may be, read more

If you're not a white male, consider sales seriously. Most employers, regardless of how sexist or racist they may be, will pay for any sales they can get. And they care little for the color or gender of the person who brings that business to the firm. Most will be glad to get the business even if it comes from a green, bisexual Martian.

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people read more

Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first line attention.

It is almost as difficult to keep a first class person in a fourth class job, as it is to read more

It is almost as difficult to keep a first class person in a fourth class job, as it is to keep a fourth class person in a first class job.

Only positive consequences encourage good future performances.

Only positive consequences encourage good future performances.

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day read more

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day American common man does not want to do without. Luxury goods for the few can be produced in small shops. Luxury goods for the many require big business.

Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.

Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.

It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

It is time that financial types developed a greater tolerance for imprecision, because that’s the way the world is.

The employer generally gets the employees he deserves.

The employer generally gets the employees he deserves.