High premiums are being paid today not particularly for quality service or long-term building of a business but rather for read more

High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.

Everything starts with the customer.

Everything starts with the customer.

The budget evolved from a management tool into an obstacle to management.

The budget evolved from a management tool into an obstacle to management.

It is your people who make the ultimate difference. You put the investment into training the people and then, when read more

It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.

If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.

One rose says more than the dozen.

One rose says more than the dozen.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

I am indeed rich, since my income is superior to my expense, and my expense is equal to my wishes.

Some great men owe most of their greatness to the ability of detecting in those they destine for their tools read more

Some great men owe most of their greatness to the ability of detecting in those they destine for their tools the exact quality of strength that matters for their work.

The creditor hath a better memory than the debtor.

The creditor hath a better memory than the debtor.