For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

One of the big hurdles to overcome is kids attitude toward science. Some kids think science is boring or they read more

One of the big hurdles to overcome is kids attitude toward science. Some kids think science is boring or they say I just don't understand it. You work around that by making it interesting and fun and relevant for kids.

I have a very warm spot in my heart for Vegas.

I have a very warm spot in my heart for Vegas.

We expect increased demand in Japan and the Asia-Pacific region for our products and services in the near future.

We expect increased demand in Japan and the Asia-Pacific region for our products and services in the near future.

No one ever called me pretty when I was a little girl

No one ever called me pretty when I was a little girl

He threw the ball well. He just couldn't get out of that inning.

He threw the ball well. He just couldn't get out of that inning.

There has been a high level of interest by the casinos that's only going to intensify after today.

There has been a high level of interest by the casinos that's only going to intensify after today.

In a sense, the U.S. is no longer leading the scenario.

In a sense, the U.S. is no longer leading the scenario.

I celebrate my sexuality and it is something that I exude on stage.

I celebrate my sexuality and it is something that I exude on stage.