Change your language and you change your thoughts.

Change your language and you change your thoughts.

The role of research has always been to do the groundbreaking work and, as part of IBM, to transfer the read more

The role of research has always been to do the groundbreaking work and, as part of IBM, to transfer the work to products. I see my career as standing on a wall and seeing both ways. One way is seeing new possibilities and the other is building new products.

I wept as I remembered how often you and I had tired the sun with talking and sent him down read more

I wept as I remembered how often you and I had tired the sun with talking and sent him down the sky.

I am declaring a state of emergency because of the clear threat to the nation.

I am declaring a state of emergency because of the clear threat to the nation.

It has a campus atmosphere, where employees are able to bounce ideas off each other.

It has a campus atmosphere, where employees are able to bounce ideas off each other.

Aberdeen research revealed that a majority of enterprises cited customer data integration and quality issues as top challenges to effective read more

Aberdeen research revealed that a majority of enterprises cited customer data integration and quality issues as top challenges to effective customer intelligence management. According to our research, companies that exemplify Best-in-Class customer intelligence management practices reported greater than 20 percent year-over-year improvement in each of these key performance metrics: annual revenues, customer acquisition, and customer retention rates.

[Johnson has] been a visionary, ... Wherever he goes, success follows.

[Johnson has] been a visionary, ... Wherever he goes, success follows.

I think our numbers wore them down. We subbed liberally and kept fresh feet out there. I think that helped.

I think our numbers wore them down. We subbed liberally and kept fresh feet out there. I think that helped.

The convenience group is declining rapidly. In 1998 that group made up 16.8% of our sample. The 3% that was read more

The convenience group is declining rapidly. In 1998 that group made up 16.8% of our sample. The 3% that was lost by 2003 was about evenly split among the other four groups.