When men are easy in their circumstances, they are naturally enemies to innovations.

When men are easy in their circumstances, they are naturally enemies to innovations.

No wonder people are so horrible when they start life as children.

No wonder people are so horrible when they start life as children.

Shows like 'CSI' are teaching people that without forensic evidence, you can't convict anybody.

Shows like 'CSI' are teaching people that without forensic evidence, you can't convict anybody.

I don't like it, but what am I going to do about it?

I don't like it, but what am I going to do about it?

Our purpose is to offer information to those who want it.

Our purpose is to offer information to those who want it.

We came out flat, with no intensity. That's the inexperience of our ball club; we didn't look ready to play read more

We came out flat, with no intensity. That's the inexperience of our ball club; we didn't look ready to play against one of the top teams around.

Drawings help people to work out intricate relationships between parts.

Drawings help people to work out intricate relationships between parts.

And the nice thing is that we're talking about modest exercise, not two hours in the gym every day.

And the nice thing is that we're talking about modest exercise, not two hours in the gym every day.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.