Quality means doing it right when no one is looking.

Quality means doing it right when no one is looking.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Endurance is the crowning quality, And patience all the passion of great hearts

Endurance is the crowning quality, And patience all the passion of great hearts

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I read more

Be willing to make decisions. That's the most important quality in a good leader. Don't fall victim to what I call the ready-aim-aim-aim-aim syndrome. You must be willing to fire.

Quality is not an act, it is a habit.

Quality is not an act, it is a habit.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers.

The qualities of a great man are vision, integrity, courage, understanding, the power of articulation, and profundity of character.

The qualities of a great man are vision, integrity, courage, understanding, the power of articulation, and profundity of character.

It is the quality rather than the quantity that matters.

It is the quality rather than the quantity that matters.