Maxioms by Peter F. Drucker
Quality in a product or service is not what the supplier puts in. It is what the customer gets out read more
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.
Most of what we call management consists of making it difficult for people to get their work done.
Most of what we call management consists of making it difficult for people to get their work done.
Whenever you see a successful business, someone once made a courageous decision
Whenever you see a successful business, someone once made a courageous decision
Leadership is not magnetic personality — that can just as well be a glib tongue. It is not 'making friends read more
Leadership is not magnetic personality — that can just as well be a glib tongue. It is not 'making friends and influencing people' — that is flattery. Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.