Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.

Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.

As a manager the important thing is not what happens when you are there, but what happens when you are read more

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

Money is the most egalitarian force in society. It confers power on whoever holds it.

Money is the most egalitarian force in society. It confers power on whoever holds it.

The rich are different from you and me because they have more credit.

The rich are different from you and me because they have more credit.

I don't even get an allowance.

I don't even get an allowance.

Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays read more

Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays as compared with the past; the material goods that we now possess; the speed at which information, entertainment, and we ourselves move freely throughout the world - it seems to me that a person must be literally deaf and blind not to perceive that humanity is in a much better state than ever before.

There is no substitute for accurate knowledge. Know yourself, know your business, know your men.

There is no substitute for accurate knowledge. Know yourself, know your business, know your men.

Only positive consequences encourage good future performances.

Only positive consequences encourage good future performances.

If you love your customer to death, you can't go wrong.

If you love your customer to death, you can't go wrong.