What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand read more

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

Energetic action on debt would make a radical difference to the prospects of many of the poorest countries in the read more

Energetic action on debt would make a radical difference to the prospects of many of the poorest countries in the world, at no practical cost to creditor countries.

I get so tired listening to one million dollars here, one million dollars there, it's so petty.

I get so tired listening to one million dollars here, one million dollars there, it's so petty.

Money, the root of all evil...but the cure for all sadness.

Money, the root of all evil...but the cure for all sadness.

It is impossible to understand the history of economic thought if one does not pay attention to the fact that read more

It is impossible to understand the history of economic thought if one does not pay attention to the fact that economics as such is a challenge to the conceit of those in power.

I wake up every morning and thank God I’m not a chartered accountant any longer, but involved with property.

I wake up every morning and thank God I’m not a chartered accountant any longer, but involved with property.

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most read more

Show me the business man or institution not guided by sentiment and service; by the idea that "he profits most who serves best" and I will show you a man or an outfit that is dead or dying.

Only positive consequences encourage good future performances.

Only positive consequences encourage good future performances.

The tougher the job, the greater the reward.

The tougher the job, the greater the reward.