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Having more money does not insure happiness. People with ten million dollars are no happier than people with nine million read more
Having more money does not insure happiness. People with ten million dollars are no happier than people with nine million dollars.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The best inheritance a parent can give his children is a few minutes of his time each day.
The best inheritance a parent can give his children is a few minutes of his time each day.
Every era has a currency that buys souls. In some the currency is pride, in others it is hope, in read more
Every era has a currency that buys souls. In some the currency is pride, in others it is hope, in still others it is a holy cause. There are of course times when hard cash will buy souls, and the remarkable thing is that such times are marked by civility, tolerance, and the smooth working of everyday life.
If you want to give a man credit, put it in writing. If you want to give him hell, do read more
If you want to give a man credit, put it in writing. If you want to give him hell, do it on the phone.
It is almost as difficult to keep a first class person in a fourth class job, as it is to read more
It is almost as difficult to keep a first class person in a fourth class job, as it is to keep a fourth class person in a first class job.
Our whole evolution up to this point shows that human groups spontaneously evolve patterns of behavior, as well as patterns read more
Our whole evolution up to this point shows that human groups spontaneously evolve patterns of behavior, as well as patterns of training people for that behavior, which tend on balance to lead people to create rather than destroy. Humans are, on net balance, builders rather than destroyers.
Business is a means- the only means- to increase the quantity of goods available for preserving life and rendering it read more
Business is a means- the only means- to increase the quantity of goods available for preserving life and rendering it more agreeable.
Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.
Stressing output is the key to improving productivity, while looking to increase activity can result in just the opposite.
