The truth is that economic competition is the very opposite of competition in the animal kingdom. It is not a read more

The truth is that economic competition is the very opposite of competition in the animal kingdom. It is not a competition in the grabbing off of scarce nature-given supplies, as it is in the animal kingdom. Rather, it is a competition in the positive creation of new and additional wealth.

As a manager the important thing is not what happens when you are there, but what happens when you are read more

As a manager the important thing is not what happens when you are there, but what happens when you are not there.

A computer will not make a good manager out of a bad manager. It makes a good manager better faster read more

A computer will not make a good manager out of a bad manager. It makes a good manager better faster and a bad manager worse faster.

Reliable office staff come in the shape of mature married women working from 9.30!.30 (inside school hours) during which they read more

Reliable office staff come in the shape of mature married women working from 9.30!.30 (inside school hours) during which they will do more than the 9-5ers.

You cannot have the success without the failures.

You cannot have the success without the failures.

High premiums are being paid today not particularly for quality service or long-term building of a business but rather for read more

High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.

The absolute fundamental aim is to make money out of satisfying customers.

The absolute fundamental aim is to make money out of satisfying customers.

Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and read more

Nothing is so well calculated to produce a death-like torpor in the country as an extended system of taxation and a great national debt.

The question is, then, do we try to make things easy on ourselves or do we try to make things read more

The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?.