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Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people read more
Managers have traditionally developed the skills in finance, planning, marketing and production techniques. Too often the relationships with their people have been assigned a secondary role. This is too important a subject not to receive first line attention.
Make a customer, not a sale.
Make a customer, not a sale.
The budget evolved from a management tool into an obstacle to management.
The budget evolved from a management tool into an obstacle to management.
Value is not intrinsic; it is not in things. It is within us; it is the way in which man read more
Value is not intrinsic; it is not in things. It is within us; it is the way in which man reacts to the conditions of his environment.
I get so tired listening to one million dollars here, one million dollars there, it's so petty.
I get so tired listening to one million dollars here, one million dollars there, it's so petty.
Economics is not about things and tangible material objects; it is about men, their meanings and actions.
Economics is not about things and tangible material objects; it is about men, their meanings and actions.
Entrepreneurship is the last refuge of the trouble making individual.
Entrepreneurship is the last refuge of the trouble making individual.
The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.
The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.
The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of read more
The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of corporate governance and shareholders' ability to influence annual general meetings. Institutions should be obliged to make public how they vote at such events. They should be obliged to provide customers with a record of how they vote on every kind of issue.
