Do not fear mistakes. You will know failure. Continue to reach out.

Do not fear mistakes. You will know failure. Continue to reach out.

An economist's guess is liable to be as good as anybody else's.

An economist's guess is liable to be as good as anybody else's.

There is no substitute for accurate knowledge. Know yourself, know your business, know your men.

There is no substitute for accurate knowledge. Know yourself, know your business, know your men.

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

You don't manage people; you manage things. You lead people.

You don't manage people; you manage things. You lead people.

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance read more

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.

If we devote our time disparaging the products of our business rivals, we hurt business generally, reduce confidence, and increase read more

If we devote our time disparaging the products of our business rivals, we hurt business generally, reduce confidence, and increase discontent.

The manager with the in basket problem does not yet understand that he must discipline himself to take care of read more

The manager with the in basket problem does not yet understand that he must discipline himself to take care of activities that fail to excite him.

A bad forgery's the ultimate insult.

A bad forgery's the ultimate insult.