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    The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.

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  34  /  29  

Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays read more

Based on first-hand evidence of your own senses - the improved health and later ages at which acquaintances die nowadays as compared with the past; the material goods that we now possess; the speed at which information, entertainment, and we ourselves move freely throughout the world - it seems to me that a person must be literally deaf and blind not to perceive that humanity is in a much better state than ever before.

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We are all manufacturers. Making good, making trouble, or making excuses.

We are all manufacturers. Making good, making trouble, or making excuses.

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It is the duty of a good shepherd to shear his sheep, not to skin them.

It is the duty of a good shepherd to shear his sheep, not to skin them.

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Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides read more

Whoever claims that economic competition represents 'survival of the fittest' in the sense of the law of the jungle, provides the clearest possible evidence of his lack of knowledge of economics.

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A consumer is a shopper who is sore about something.

A consumer is a shopper who is sore about something.

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Don't try to buy at the bottom and sell at the top. It can't be done except by liars.

Don't try to buy at the bottom and sell at the top. It can't be done except by liars.

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This is a test. It is only a test. Had it been an actual job, you would have received raises, read more

This is a test. It is only a test. Had it been an actual job, you would have received raises, promotions, and other signs of appreciation.

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Worry about being better; bigger will take care of itself. Think one customer at a time and take care of read more

Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

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Forty for you, sixty for me And equal partners we will be.

Forty for you, sixty for me And equal partners we will be.

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