You read a book from beginning to end. You run a business the opposite way. You start with the end, read more

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day read more

...it is solely bigness in business which makes it possible to supply the masses with all those products the present-day American common man does not want to do without. Luxury goods for the few can be produced in small shops. Luxury goods for the many require big business.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

The 1990s customer expects service to be characterized by fast and efficient computer-based systems.

As a small businessperson, you have no greater leverage than the truth.

As a small businessperson, you have no greater leverage than the truth.

I work in a strange business, and trust is a word that's not even in the vocabulary.

I work in a strange business, and trust is a word that's not even in the vocabulary.

I do not regard a broker as a member of the human race.

I do not regard a broker as a member of the human race.

In its famous paradox, the equation of money and excrement, psychoanalysis becomes the first science to state what common sense read more

In its famous paradox, the equation of money and excrement, psychoanalysis becomes the first science to state what common sense and the poets have long known -- that the essence of money is in its absolute worthlessness.

...we see that there are two different kinds of...societies: (a) parasitic societies and (b) producing societies. The former are those read more

...we see that there are two different kinds of...societies: (a) parasitic societies and (b) producing societies. The former are those which live from hunting, fishing, or merely gleaning. By their economic activities they do not increase, but rather decrease, the amount of wealth in the world. The second kind of societies, producing societies, live by agricultural and pastoral activities. By these activities they seek to increase the amount of wealth in the world.

What matters is not the allocation of portions out of a fund presented to man by nature. The problem is read more

What matters is not the allocation of portions out of a fund presented to man by nature. The problem is rather to further those social institutions which enable people to continue and to enlarge the production of all those things which they need.