All I can tell you is that we're continuing to gather information. I think Allen's attendance at the meeting reflects read more

All I can tell you is that we're continuing to gather information. I think Allen's attendance at the meeting reflects the governor's desire to get all the input that he can possibly get.

One important key to success is self-confidence. An important key to self-confidence is preparation.

One important key to success is self-confidence. An important key to self-confidence is preparation.

We believe our disposition program is tracking well as we have a number of properties under contract or letter of read more

We believe our disposition program is tracking well as we have a number of properties under contract or letter of intent to sell at this time. The proceeds from these sales will provide us the opportunity to recycle capital and lessen our need to raise new equity.

They're attractive, quality-of-life places and have a somewhat more diverse economic base. It's close to Chicago.

They're attractive, quality-of-life places and have a somewhat more diverse economic base. It's close to Chicago.

Our goal is to do a larger volume of sales at a lower price.

Our goal is to do a larger volume of sales at a lower price.

It is impossible to underrate human intelligence -- beginning with one's own.

It is impossible to underrate human intelligence -- beginning with one's own.

The first time I sang in the church choir; two hundred people changed their religion.

The first time I sang in the church choir; two hundred people changed their religion.

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total read more

For low-priced, commodity-type products, automation is the most realistic venue as profit margins dictate that companies deploy LTC (lowest total cost of ownership) options, which are typically voice-automated, Web self-service, or offshore. For higher-priced products or consultative services such as furniture or retail financial services, the right balance between automation and live agent becomes more complex.

Frankly, it's a better environment for us. We're spending time in Indiana and have more prospects here. We think there read more

Frankly, it's a better environment for us. We're spending time in Indiana and have more prospects here. We think there are better opportunities in Indiana than there ever have been.