In the business world today, failure is apparently not an option. We need to change this attitude toward failure - read more

In the business world today, failure is apparently not an option. We need to change this attitude toward failure - and celebrate the idea that only by falling on our collective business faces do we learn enough to succeed down the road.

Honour sinks where commerce long prevails.

Honour sinks where commerce long prevails.

The purpose of business is to create and keep a customer.

The purpose of business is to create and keep a customer.

Informed decision-making comes from a long tradition of guessing and then blaming others for inadequate results.

Informed decision-making comes from a long tradition of guessing and then blaming others for inadequate results.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will read more

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for what read more

Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for what it gets.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

He profits most who serves best. -Arthur F. Sheldon.

He profits most who serves best. -Arthur F. Sheldon.

Merchants have no country. The mere spot they stand on does not constitute so strong an attachment as that from read more

Merchants have no country. The mere spot they stand on does not constitute so strong an attachment as that from which they draw their gains.