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To open a shop is easy, to keep it open is an art
To open a shop is easy, to keep it open is an art
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Business today consists in persuading crowds.
Business today consists in persuading crowds.
The executive exists to make sensible exceptions to general rules.
The executive exists to make sensible exceptions to general rules.
If you owe the bank $100 that's your problem. If you owe the bank $100 million, that's the bank's problem.
If you owe the bank $100 that's your problem. If you owe the bank $100 million, that's the bank's problem.
One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.
One of the true tests of leadership is the ability to recognize a problem before it becomes an emergency.
Live together like brothers, and do business like strangers.
Live together like brothers, and do business like strangers.
A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is read more
A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.
Be courageous. I have seen many depressions in business. Always America has emerged from these stronger and more prosperous. Be read more
Be courageous. I have seen many depressions in business. Always America has emerged from these stronger and more prosperous. Be brave as your fathers before you. Have faith! Go forward!
