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A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you read more
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Businesses are successful because someone makes the sacrifices others are unwilling to.
Businesses are successful because someone makes the sacrifices others are unwilling to.
If I had to sum up in a word what makes a good manager, I'd say decisiveness. You can use read more
If I had to sum up in a word what makes a good manager, I'd say decisiveness. You can use the fanciest computers to gather the numbers, but in the end you have to set a timetable and act.
A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is read more
A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.
If you owe the bank $100 that's your problem. If you owe the bank $100 million, that's the bank's problem.
If you owe the bank $100 that's your problem. If you owe the bank $100 million, that's the bank's problem.
Every man owes a part of his time and money to the business or industry in which he is engaged. read more
Every man owes a part of his time and money to the business or industry in which he is engaged. No man has a moral right to withhold his support from an organization that is striving to improve conditions within his sphere.
In modern business it is not the crook who is to be feared most, it is the honest man who read more
In modern business it is not the crook who is to be feared most, it is the honest man who doesn't know what he is doing.
To command is to serve, nothing more and nothing less.
To command is to serve, nothing more and nothing less.
