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It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance read more
It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.
Buying is a profound pleasure.
Buying is a profound pleasure.
Goodwill is the one and only asset that competition cannot undersell or destroy.
Goodwill is the one and only asset that competition cannot undersell or destroy.
Money never starts an idea; it is the idea that starts the money.
Money never starts an idea; it is the idea that starts the money.
All currency is neurotic currency.
All currency is neurotic currency.
An economist's guess is liable to be as good as anybody else's.
An economist's guess is liable to be as good as anybody else's.
The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of read more
The City's reluctance to take a stand on an issue like the British Gas pay row makes a mockery of corporate governance and shareholders' ability to influence annual general meetings. Institutions should be obliged to make public how they vote at such events. They should be obliged to provide customers with a record of how they vote on every kind of issue.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
The best inheritance a parent can give his children is a few minutes of his time each day.
The best inheritance a parent can give his children is a few minutes of his time each day.