High premiums are being paid today not particularly for quality service or long-term building of a business but rather for read more

High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.

You don't want to get the same kind of advice from everyone on your board.

You don't want to get the same kind of advice from everyone on your board.

Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.

Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.

If all the gold in the world were melted down into a solid cube it would be about the size read more

If all the gold in the world were melted down into a solid cube it would be about the size of an eight room house. If a man got possession of all that gold -- billions of dollars worth -- he could not buy a friend, character, peace of mind, clear conscience or a sense of eternity.

Save a little money each month and at the end of the year you'll be surprised at how little you read more

Save a little money each month and at the end of the year you'll be surprised at how little you have.

It takes all the fun out of a bracelet if you have to buy it yourself.

It takes all the fun out of a bracelet if you have to buy it yourself.

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the read more

We are now in the third stage of the industrial revolution. The first involved machines which extended human muscle; the second used machines to extend the human nervous system (radio, television, telephones); the third is now utilizing machines which extend the human mind-computers. About half of all service workers (43 percent of the labor force by 2000) will be involved in collecting, analyzing, synthesizing, structuring, storing, or retrieving information... By 1995, 80 percent of all management will be "knowledge workers.".

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and read more

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.

Our whole evolution up to this point shows that human groups spontaneously evolve patterns of behavior, as well as patterns read more

Our whole evolution up to this point shows that human groups spontaneously evolve patterns of behavior, as well as patterns of training people for that behavior, which tend on balance to lead people to create rather than destroy. Humans are, on net balance, builders rather than destroyers.